Payment Information

1. Introduction & Business Identity
   This Payment Information & Payment Processing Policy explains how payments are securely processed when purchases are made through www.potbasehub.com.

This website is owned and directly operated by Central Garden NY GmbH. Central Garden NY GmbH is legally registered in Germany, and all official corporate and business information used for secure payment processing corresponds directly with the official company information displayed on this website.

To ensure clarity and prevent unrecognized transaction disputes, the billing descriptor that will appear on your bank or credit card statement is:
potbasehub

2. Secure Payment Processing
   All payments completed on this website are processed securely through Stripe, an industry-leading, PCI-DSS compliant third-party payment service provider.

Customers are strictly not required to create or sign in to a Stripe account in order to complete a purchase through our secure checkout process.

Stripe securely processes all payment information in accordance with its own rigorous operational procedures, security standards, and applicable data privacy legal requirements.

As part of its standard merchant protection and payment processing activities, Stripe carries out real-time payment risk assessments and monitors transactions for unusual or unauthorized activity to protect both consumers and the store from fraudulent transactions.

3. Accepted Payment Methods
   To provide a reliable and versatile checkout experience, we support a range of secure and commonly used payment methods. Depending on your geographical location and device compatibility, the following methods may be available during checkout:

Visa;

Mastercard;

American Express;

Apple Pay;

Google Pay;

Supported secure digital wallets.

Available payment methods are automatically optimized and may vary slightly according to localized eligibility and carrier availability.

4. Data Privacy and Transaction Security
   potbasehub is firmly committed to handling personal and financial information in strict accordance with applicable data protection requirements in Germany, the European Union (including GDPR), and the United States where applicable.

Our website includes a compliant Cookie Banner. Non-essential cookies, including those used for advanced functional features, are only activated after you have provided your explicit consent by selecting the “Accept” button displayed in the Cookie Banner. For comprehensive details regarding how we collect, store, and secure your personal information during a transaction, please review our Privacy Policy and Cookie Policy.

5. Contact & Support
   If you have any questions, encounter billing discrepancies, or require immediate assistance relating to payment processing and financial transactions, please contact us directly by email.

To proactively mitigate the risk of financial disputes or billing confusion, all payment-related enquiries are treated with the highest priority and are answered within 24 hours.

Central Garden NY GmbH
Cargo City Süd Gebäude 639 C
60549 Frankfurt
Germany
Website: www.potbasehub.com
Email: potted@potbasehub.com
Telephone: +49 69247453230