Cookie Policy

Welcome to potbasehub.

This Cookie Policy explains how cookies and similar technologies are used when you visit www.potbasehub.com, which is owned and operated by Central Garden NY GmbH (“we,” “us,” or “our”). It also explains the choices available to you regarding the use of cookies.

This Policy applies to visitors located in Germany, the European Economic Area (EEA), the United Kingdom, the United States, and other jurisdictions where applicable.

1. What Are Cookies?

Cookies are small text files placed on your device by a website. They allow the website to remember certain information during your visit or across multiple visits. Cookies may be set by us (first-party cookies) or by our authorized third-party service providers (third-party cookies).

2. Cookie Consent

Where required by applicable law, non-essential cookies are only used after you have provided your consent. When you first visit our website, a Cookie Banner will be displayed. You are free to:

• Accept all optional cookies;
• Reject all optional cookies;
• Manage your cookie preferences.

Non-essential cookies will only be activated after you have indicated your consent by selecting the “Accept” button on our Cookie Banner. You may withdraw or change your consent at any time through our cookie preference settings. Essential cookies do not require prior consent because they are strictly necessary for the secure and normal operation of the website.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website to function correctly and securely. They may be used for purposes including:

• maintaining user sessions;
• remembering cookie preferences;
• processing page requests;
• supporting core website functionality;
• detecting and preventing fraudulent activity relating to website operations.

These cookies cannot be disabled through the Cookie Banner because the website depends on them for normal operation and security.

Functional Cookies

With your consent, functional cookies may remember choices you make, such as language preferences or other website settings, in order to improve your browsing experience.

Analytics Cookies

With your consent, analytics cookies help us understand how visitors interact with our website by collecting statistical information in an aggregated manner. This information is used to improve website performance and usability.

Payment-Related & Security Cookies

To facilitate secure checkouts, we partner with Stripe as our designated payment service provider. When you initiate a purchase, strictly necessary cookies are placed by Stripe to securely process your transaction, verify identity, and prevent fraudulent payments. These security and payment-related cookies are essential for safe e-commerce operations and are managed by Stripe in accordance with their strict privacy and security standards.

4. Third-Party Cookies

Some cookies available through our website originate from our carefully selected service partners. These may include:

• website analytics providers;
• website functionality providers;
• Stripe, for secure payment processing and fraud prevention.

Third-party cookies are governed by the respective third parties’ own privacy and cookie policies.

5. Cookie Retention Periods

Cookies remain on your device for different periods depending on their purpose.

• Session Cookies: Session cookies are deleted automatically once you close your browser.
• Persistent Cookies: Persistent cookies remain on your device until they expire automatically or are deleted manually.

Unless a shorter period is required for a particular purpose or by applicable law, persistent cookies are generally retained as follows:

Cookie Type	Typical Retention Period
Strictly Necessary Cookies	Up to 12 months
Functional Cookies	Up to 12 months
Analytics Cookies	Up to 13 months
Cookie Consent Preferences	Up to 12 months
Stripe / Payment Cookies	As determined by Stripe’s operational and fraud-prevention requirements

Retention periods are periodically reviewed to ensure they remain appropriate for their intended purpose and applicable legal requirements.

6. Managing Cookies

You may manage your cookie preferences at any time through our Cookie Banner or your browser settings. Most web browsers allow you to:

• delete existing cookies;
• block future cookies;
• notify you before cookies are stored.

Please note that disabling certain cookies (especially Strictly Necessary ones) may affect the availability of some website functions, including the ability to complete a secure checkout.

7. Legal Basis for Processing

For visitors located in the European Economic Area, Germany, and the United Kingdom:

• Strictly Necessary Cookies are processed because they are necessary for the operation and security of the website.
• Functional, Analytics, and other optional cookies are processed only after your explicit consent has been obtained.

For visitors located in the United States, cookie processing is carried out in accordance with applicable state privacy laws, including rights relating to consent or opt-out where required.

8. Your Rights

Depending on your location, you may have rights regarding personal information collected through cookies, including the right to:

• access personal information;
• request correction where appropriate;
• request deletion where applicable;
• withdraw cookie consent at any time;
• object to certain processing activities where provided by law.

Requests relating to personal information may be submitted using the contact details below.

9. Changes to This Cookie Policy

This Cookie Policy may be updated from time to time to reflect legal, operational, or website changes. The latest version will always be published on this page together with the updated effective date.

10. Contact Information

If you have questions regarding this Cookie Policy or our privacy practices, you may contact the data controller:

Central Garden NY GmbH

Cargo City Süd Gebäude 639 C

60549 Frankfurt

Germany

Website: www.potbasehub.com

Email: potted@potbasehub.com

Telephone: +49 692 4745 3230